At SV PAPER, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our services. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

We collect two types of information from our users:

Personal Information:
This includes information that can identify you personally, such as your name, email address, mailing address, phone number, and payment details. We collect personal information when you:

• Place an order or make a purchase
• Sign up for our newsletter
• Contact us through our website or other communication channels
• Participate in surveys or promotions

Non-Personal Information:
This includes data that cannot be used to identify you personally, such as browser type, IP address, and website usage statistics. This information helps us improve the functionality and user experience of our website.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: We use your personal information to fulfill and deliver the products you’ve ordered.
• To Improve Customer Service: Your data helps us respond more effectively to your requests and support needs.
• To Send Promotional Materials: With your consent, we may send you marketing emails, promotions, or offers related to our products.
• To Improve Website Functionality: Non-personal information helps us optimize our website for a better user experience.
• To Comply with Legal Requirements: We may use or disclose your information as required to comply with applicable laws or regulations.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. These include:

• Encryption: Sensitive data, such as payment details, is transmitted using secure socket layer (SSL) technology.
• Access Control: Only authorized employees and contractors have access to your personal information, and we ensure they are trained on data protection practices.
• Regular Audits: We regularly review our data security practices to ensure your information is protected.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in operating our business or conducting services, such as payment processors, shipping providers, and email marketing services. These third parties are obligated to keep your information confidential and use it only for the purposes for which we provide it.

We may also share your data if required by law or in the event of a legal dispute or investigation.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you when you return to our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights and Choices

Depending on your location, you may have the following rights related to your personal information:

• Access and Correction: You can request access to your personal information and request corrections if necessary.
• Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
• Restrict or Object to Processing: You have the right to restrict or object to the processing of your personal data under certain circumstances.

If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. Third-Party Websites

Our website may contain links to third-party websites. These third-party websites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of these third-party sites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this policy will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

SV PAPER
Email: legal@svpaper.in